Deposit money to your Cooperative Bank account via Mpesa

Cooperative Bank of Kenya is a financial bank owned by the Cooperative bank holdings limited with total assets of US$ 3.9 billion as of 2018. It has its headquarters in Nairobi and is licensed by the Central bank of Kenya to do cooperate and retail banking alongside providing other products. Do you know that you can now get loans as well as deposit money to your cooperative bank account via Mpesa?

Opening an account with the Cooperative Bank of Kenya will allow you to enjoy its quality products such as loans, saving plans, investment plans, and many more.

Deposit money to your Cooperative bank account via Mpesa

Do you know you can now deposit money to your cooperative bank account via Mpesa? Follow the steps below to guide you;

Go to Mpesa menu
Select lipa na Mpesa
Select paybill
Then select ‘ Enter business number’ followed by the cooperative pay bill number 400200 and press OK
Enter your cooperative account number, then press OK
Enter the amount you want to deposit and press OK
Now enter your secret pin and click OK
Confirm if all the details are correct and press OK. If you realize you are making a wrong transaction, click 1 and press send within 20 seconds to cancel the transaction

You will receive an Mpesa and a cooperative bank message confirming the transaction.

How to withdraw money from your cooperative bank account to Mpesa using the MCo-op Cash app

Withdrawing money from the cooperative account to Mpesa is now easy compared to the past when people had to go to the bank to make transactions. Follow this quick guide to help you transfer money from your account to Mpesa;

*You can now apply for loans via MCo-op-cash-app*

Launch the application
Enter your secret pin to log in
Select mobile money
Select Mpesa
Enter the mobile number to receive the money
Select the account you wish to withdrawal from
Enter the amount you want to withdraw
Then confirm the transaction

You will now receive a message confirming the transaction.

How to check for your cooperative bank balance using the MCoop app

You can now check your cooperative bank balance by following the steps below;

Turn on your internet connection
Enter your secret MCoop pin
Navigate to the ‘All services’ tab on the homepage
Select check balance
Follow the given prompts to receive a notification message on your balance

How to check your cooperative bank balance using USSD

To check for your account balance via USSD, follow the procedure below;

Dial *667# on your phone
Enter your secret pin to access the MCoop account
Select balance
Choose MCoop cash or Coop bank account option
Then choose your bank account

You will then receive a cooperative bank confirmation message showing your balance summary. Note that you need to have airtime in your line for you to check your cooperative bank account balance via USSD.

How do I check my cooperative bank account loan balance?

To check for a loan balance, you need to;

Dial *667# or open the MCoop Cash app on your phone
Enter your pin to log in
Select loans
Select loan enquiries
Choose loan balance
Then follow the given prompts to know your cooperative account loan balance

How long does a Cooperative bank take to process a loan?

The cooperative bank offers various types of loans, such as SME loans, business loans, and personal loans. Your loan approval may take between 48 hours and two weeks, depending on the type of loan you want.

What to do if you forget your cooperative bank account pin

Are you stuck and unable to access your money because you forgot your pin? If yes, then follow the steps below to guide you reset your pin;

Dial *667# on your phone
Select 1 ‘Forgot your pin.’
To continue, choose option 1 to accept the terms and conditions
Enter your national ID or passport number
Follow the prompts given; reset pin via Mpesa or call the contact center number, 0703 027 000. If you opt to contact, you will speak with one of the agents who will help you reset your pin.

The cooperative bank of Kenya is doing its best to offer quality services to customers. Open an account and deposit money to your cooperative account via Mpesa and start saving today.

READ ALSO: