Deposit money to your Cooperative Bank account via Mpesa


Cooperative bank of Kenya is a financial bank owned by the Cooperative bank holdings limited with total assets of US$ 3.9 billion as of 2018.  It has its headquarters in Nairobi and is licensed by the Central bank of Kenya to do cooperate and retail banking alongside providing other products. Do you know that you can now get loans as well as deposit money to your cooperative bank account via Mpesa?

Deposit money to your Cooperative bank account via Mpesa
Get Cooperative bank services now via phone

READ ALSO: KCB mobiGrow account mobile banking

Opening an account with the Cooperative Bank of Kenya will allow you to enjoy its quality products such as loans, saving plans, investment plans, and many more.

Deposit money to your Cooperative bank account via Mpesa

Do you know you can now deposit money to your cooperative bank account via Mpesa? Follow the steps below to guide you;

  1. Go to Mpesa menu
  2. Select lipa na Mpesa
  3. Select paybill
  4. Then select ‘ Enter business number’ followed by the cooperative pay bill number 400200 and press OK
  5. Enter your cooperative account number, then press OK
  6. Enter the amount you want to deposit and press OK
  7. Now enter your secret pin and click OK
  8. Confirm if all the details are correct and press OK. If you realize you are making a wrong transaction, click 1 and press send within 20 seconds to cancel the transaction

You will receive an Mpesa and a cooperative bank message confirming the transaction.

How to withdraw money from your cooperative bank account to Mpesa using the MCo-op Cash app

Withdrawing money from the cooperative account to Mpesa is now easy compared to the past when people had to go to the bank to make transactions. Follow this quick guide to help you transfer money from your account to Mpesa;

You can now apply for loans via MCo-op-cash-app
You can now apply for loans via MCo-op-cash-app
  1. Launch the application
  2. Enter your secret pin to log in
  3. Select mobile money
  4. Select Mpesa
  5. Enter the mobile number to receive the money
  6. Select the account you wish to withdrawal from
  7. Enter the amount you want to withdraw
  8. Then confirm the transaction

You will now receive a message confirming the transaction.

How to check for your cooperative bank balance using the MCoop app

You can now check your cooperative bank balance by following the steps below;

  1. Turn on your internet connection
  2. Enter your secret MCoop pin
  3. Navigate to the ‘All services’ tab on the homepage
  4. Select check balance
  5. Follow the given prompts to receive a notification message on your balance

How to check your cooperative bank balance using USSD

To check for your account balance via USSD, follow the procedure below;

  1. Dial *667# on your phone
  2. Enter your secret pin to access the MCoop account
  3. Select balance
  4. Choose MCoop cash or Coop bank account option
  5. Then choose your bank account

You will then receive a cooperative bank confirmation message showing your balance summary. Note that you need to have airtime in your line for you to check your cooperative bank account balance via USSD.

How do I check my cooperative bank account loan balance?

To check for a loan balance, you need to;

  1. Dial *667# or open the MCoop Cash app on your phone
  2. Enter your pin to log in
  3. Select loans
  4. Select loan enquiries
  5. Choose loan balance
  6. Then follow the given prompts to know your cooperative account loan balance

How long does a Cooperative bank take to process a loan?

The cooperative bank offers various types of loans, such as SME loans, business loans, and personal loans. Your loan approval may take between 48 hours and two weeks, depending on the type of loan you want.

What to do if you forget your cooperative bank account pin

Are you stuck and unable to access your money because you forgot your pin? If yes, then follow the steps below to guide you reset your pin;

  1. Dial *667# on your phone
  2. Select 1 ‘Forgot your pin.’
  3. To continue, choose option 1 to accept the terms and conditions
  4. Enter your national ID or passport number
  5. Follow the prompts given; reset pin via Mpesa or call the contact center number, 0703 027 000. If you opt to contact, you will speak with one of the agents who will help you reset your pin.

READ ALSO: 10 best Saccos in Kenya to join in 2020

The cooperative bank of Kenya is doing its best to offer quality services to customers. Open an account and deposit money to your cooperative account via Mpesa and start saving today.

READ ALSO: